1. 2 FOR 1 Music/Gaming/DVD - Terms and Conditions applicable to the BUY-1-GET-1-FREE (“B1G1F”) Benefit - The Unlimited Play Benefit
a) Provided You have purchased a CD, DVD, game or Blu-Ray product from Backbeat Dining (Pty) Limited (or its successor in title) (“the SP”), the B1G1F Benefit entitles You to a discount on the cost of a second CD, DVD, game or Blu-Ray.
b) The B1G1F Benefit discount is equal to the cost of the least expensive CD, DVD, game or Blu-Ray purchased by You, subject to a maximum discount of R 200.00 (two hundred Rand).
c) The B1G1F Benefit can only be redeemed for purchases of CD’s, DVD’s, games & Blu-Ray’s from the SP.
d) Provided The Unlimited has successfully collected the monthly Fee payable by You, the SP will SMS an electronic voucher to the cellular number You gave The Unlimited when You entered into the Agreement, after the 20th of each month. Please check the SMS voucher for the validity period.
e) Should the value of the discount not be sufficient to cover the cost of the B1G1F Benefit item (i.e. a CD, DVD, game or Blu-Ray), You will be required to pay the balance of the price.
f) No change will be given should the full value of the B1G1F Benefit not be redeemed.
g) Should You not use the maximum value of the B1G1F Benefit each month the balance will not be carried forward to subsequent months.
h) Additional purchases, over and above the 1 item purchased plus the B1G1F Benefit item will be invoiced at their full value.
i) The B1G1F Benefit cannot be exchanged for cash.
j) Only one B1G1F Benefit voucher may be used per transaction.
i) cannot be backdated;
ii) can only be redeemed once.
l) Refunds and exchanges are only applicable for damaged or incorrectly supplied items.
m) Should You lose Your SMS voucher You can request a replacement voucher number by phoning/emailing the SP’s call-centre. The SP will SMS a replacement voucher to You within 24 working hours of Your request.
n) The B1G1F benefit can only be redeemed by You.
o) The B1G1F benefit cannot be used in conjunction with any other of the SP’s discounts or promotions.
p) The SP reserves the right to request positive identification from You before accepting Your request to redeem a Benefit.
q) The SP will, subject to having received payment in respect of the items, deliver the items to You:
i) within a minimum of 3 working days from the date of having received Your payment, in respect of items which the SP has in stock;
ii) within a minimum of 15 working days from the date of having received Your payment, in respect of items which the SP does not have in stock.
2. R 200 Buy-1-Get-1-Free (“B1G1F Benefit”) – Redemption Process:
a) Visit www.theunlimitedplay.co.za
b) Sign in by clicking the “Register/Sign in” button. New Users: Please register by filling in Your details under “New Users”. If You have already registered, select the “Current Users” option.
c) Select the items You wish to purchase by selecting the “Add to cart” button on each individual item.
d) Once You have finished shopping click on “Shopping Cart”. You will have an opportunity to review Your order. If Your order is correct proceed to “Checkout”.
e) Enter Your voucher number where prompted to do so on the “Ship & Pay” screen. Your cart total will be updated with any relevant discount. Complete the checkout process by following the on-screen prompts.
f) You will be notified via email or SMS of the status of Your order.
g) Your order will be dispatched to You in accordance with the terms and conditions above.
h) For future purchases, please do not forget Your email/password combination.
i) Should You require any support You may contact the SP’s call centre on weekdays (but excluding public holidays) between 8 am and 5 pm on 0861 122 232, alternatively You may email the SP on firstname.lastname@example.org .
a) Contact the SP’s call-centre on weekdays (but excluding public holidays) between 8 am and 5 pm on 0861 122 232.
b) A call-centre agent will register Your account and assist You with Your purchase.
c) You will need to provide the agent with:
i) Your personal details, including Your Agreement number;
ii) Your 2 FOR 1 Music/Gaming/DVDs voucher number; and
iii) Your payment details (either credit card, internet transfer or cash deposit).
d) Your order will be dispatched to You in accordance with the SP’s terms and conditions above.
e) You may not amend or vary this Agreement at all.